Snap Server Maintenance & Service

 range of world-class support options that provide peace of mind you can count on. With the right level of support you know your storage investment and your business are protected for the long-term.

Our family of technology-enabled programs extends the life of your Adaptec hardware and software products and significantly lowers your cost of doing business.

Whether your primary need is unlimited 24 x 7 phone access for your IT staff, keeping your software up to date without budget surprises, or having an Adaptec-trained expert come to your site, we have a plan that fits your business requirements and your budget.

 Standard Warranty
Every Adaptec Product includes a Standard Warranty to provide basic protection for your investment. Extend and upgrade this protection by choosing an Adaptec Trusted Service Plan.
 Extended Care
With Extended Care, you can continue to receive standard warranty benefits for up to 2 more years, depending on the product.
 Extended Care Plus
Extended Care Plus extends your warranty benefits for up to 2 more years, depending on the product and gives you unlimited access to 24x7 technical phone support, software upgrades and advanced parts replacement.
 Bronze Maintenance
Bronze Software Maintenance provides unlimited 24x7 software phone support, bug fixes, updates, and upgrades.
 Silver On-site Maintenance
With Next-Business-Day service, 8 a.m. to 5 p.m. Monday - Friday, Silver Onsite Response provides your most cost-effective choice for onsite service and is ideal for restoring access to data that is not mission critical.
 Gold On-site Maintenance
With 4-hour service, 24 hours a day, 365 days a year, Gold Onsite Response gives you the ultimate peace of mind for your most valuable data.
 Installation
An Adaptec-trained technician will get you up and running quickly.
 Discontinued Snap Server models

To purchase your service plan, call Fortuna Sales at 08704 286186